Become a Client

Q: Are you a current A&D waiver recipient who is thinking about switching case management companies?

A: Golden Apple Services is an independent case management company founded by a passionate and experienced A&D waiver case manager with a focus on client-centered, communicative, and collaborative care. We are currently accepting new clients and are excited to become acquainted with you, build a relationship, and help you receive the services you need to remain safely in your home. If this sounds good to you, then Golden Apple is a good fit.

Q: Do you feel like your needs are not being met by your current case management company?

A: Golden Apple Services believes in quality care with quick response times. Both clients and providers recognize the speed with which services have been approved for clients:

• "Golden Apple has changed my life! Very capable and extremely caring and special service!  I'm given the royal treatment from this company!  I recommend them to everyone!  I'm grateful to them for all they do for me!  Thank you God for Diane and Luanne!  You are a force for the disabled!!" 

-H&W Waiver Client, June 2024

• "Five stars ***** from this customer"

   -A&D Client, July 2023

• "I have been in this business 7 years, and you are the fastest case manager I have seen. Most of them takes weeks to do what you do in a matter of a few days."

   -A&D Home Modification Provider, July 2023

• "Hi Diane,

You definitely get things done quickly!!  Trust me, you are a month to months quicker than others and we thank you! I'm sure the  

clients do as well."

   -A&D Home Modification Provider, May 2023

• "Thank you so much. We really appreciate you. So grateful for all your help!"

      -A&D Waiver client, April 2023

• "Good Afternoon Diane 🙂

Thank you! I'm so excited. This is the fastest [lift] chair that I have done😄 Hope more move quickly like that!"

 -A&D Specialized Medical Equipment Provider, April 2023

If quality care with quick response times sounds good to you, then Golden Apple is a good fit.

Q: Are you a prospective waiver applicant who is interested in applying for waiver?

A: The Indiana Division of Aging has not approved independent case management companies, such as Golden Apple Services, to complete initial assessments for waiver. Despite this, we would be happy to speak with you and point you in the direction of your local Area Agency on Aging to begin the application process. After you are approved for waiver, you can request to become a client of Golden Apple.

Q: Are you a waiver client whose primary need is low-income housing?

A: Golden Apple does not provide housing. We can, however, help you get into a waiver-approved assisted living community if you are eligible. If you are not interested in assisted living, we can direct you to other housing resources, such as your local housing authority or township trustee. We are happy to provide you with resources to help you in your search for housing; however, our primary area of case management is A&D and TBI waiver, not housing.